Shipping and Returns


We know the pain of a bad itch. That’s why we ship orders within 1-2 days of receiving them. For US orders, shipping usually takes 3-5 additional days. For international orders, it may take up to 4 weeks for your jar to arrive. You will receive an email from us with tracking information once your order is shipped.

Order Issues

When you place an order with Eczema Care, you become a part of our Eczema Care family. We will treat you like family. If you experience any issues with your order, please contact us at immediately. We will resolve your issue as quickly and graciously as possible. 

Refunds and Exchanges

If you are not pleased with your order, we will refund you immediately. Please contact us at within 45 days of your order to receive your full refund. 


We accept the following payments: PayPal, Google Pay, Apple Pay, Visa, MasterCard, American Express, and Discover.